We are committed to protecting your privacy and being transparent about how we handle your data.
Delete any project, or your whole account, anytime. We permanently erase it from our cloud and email you confirmation.
AES-256 at rest, TLS 1.3 in transit.
Your schedules are never used to train AI models.
Export or delete on request.
Access, correction, and deletion rights.
Nahla AI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our project-intelligence platform at nahla.ai.
When you create an account, we collect:
When you use the service, you may upload project schedule files (.XER, .xlsx, and MS Project exports). These files are processed to generate your analytics, reports, and agent actions.
We automatically collect basic usage information:
We do not use your schedule data to train AI models, ours or anyone else's. Your uploaded schedules are processed only to generate your analysis, reports and the agent actions you request. When you use AI chat or an agent, the relevant schedule context is sent to a specialist third-party AI provider in the United States to generate the response; your prompts are not used to train their models. Your chat history is stored in your account so you can return to a conversation, and you can delete conversations at any time.
Some agents can draft emails on your behalf, for example Progress Collection drafts update requests to the subcontractors you choose. These are sent only after you approve them, and only to the recipients you specify. Each recipient opens a secure, single-use link (no account required); we store only a hashed token, never the raw link. The information you include in a request is shared with that recipient.
Generated reports and analytics may be stored so you can access your previous analyses. You can delete any project and its data yourself at any time from within the app. This permanently removes the project's schedule data and your uploaded files from our cloud storage (AWS), and we email you a confirmation once the erasure is complete.
Your account information is retained for as long as your account is active. You can delete your account and all of its data yourself at any time from your account settings, no need to contact us. This permanently removes your projects, schedule data, uploaded files, and account records from our cloud (AWS), and we send a confirmation email once the erasure is complete. Deletion is irreversible.
We implement industry-standard security measures including:
We rely on a small set of trusted subprocessors to run the Service: Amazon Web Services (cloud hosting & storage, in Sydney, Australia), a specialist AI provider in the United States (AI processing), and Amazon SES (transactional & agent email). Each processes data only as needed to provide the Service, and none uses your data to train models.
You have the right to:
To exercise any of these rights, please contact us at [email protected].
Our core services are hosted on cloud infrastructure in the Asia-Pacific (Sydney) region. To generate AI responses, limited schedule context is processed by a specialist AI provider located in the United States. By using the AI features, you consent to this overseas processing. If you're accessing our services from outside Australia, please also be aware that your data may be transferred to, stored, and processed in Australia.
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above and, for material changes, notify you in-app or by email. Your continued use of the service after an update means you accept the revised policy.
Questions about this policy or how we handle your data? Contact us at [email protected] and we'll get back to you within 24 hours.
Reach out, we respond within 24 hours and treat every question as a real one.