Frequently Asked Questions

Getting started is simple! Just sign up for a free account, upload your project file (.xer or .xlsx), and our AI will automatically analyze it. You can start generating insights and reports within minutes.

We support Primavera P6 (.xer files), Microsoft Project exports (.xlsx, .xls), and compressed files (.zip). Our system can handle files up to 500MB in size.

No! Our Free plan gives you full access with no credit card required. You can upload schedules, explore dashboards, and use AI analysis. Upgrade to Pro ($49/month) anytime for higher limits and priority support.

Nahla AI provides comprehensive project insights including critical path analysis, resource allocation, timeline predictions, cost analysis, risk assessments, and custom visualizations. You can ask questions in natural language and get instant AI-generated responses.

Yes! Our platform offers fully customizable dashboards. You can choose color themes, select graph types (bar, line, pie, area charts), add or remove visualizations, and create custom report sections based on your specific needs.

Our AI chat allows you to ask questions about your project in natural language. For example, "What is my critical path?" or "Show me resource utilization". The AI understands context and generates relevant visualizations and insights instantly.

Yes! You can generate shareable report links that anyone can view — no login required. Pro and Enterprise plans include more shared links and collaboration features.

Absolutely! We use enterprise-grade AES-256 encryption for all data in transit and at rest. We are SOC 2 Type II certified and fully GDPR compliant. Your data is stored in secure, redundant data centers with 24/7 monitoring.

Only you and authorized team members have access to your data. Nahla AI staff do not access your project data unless you explicitly request support and grant permission. All access is logged and audited.

Never. We do not sell, share, or use your project data for any purpose other than providing our service to you. Your data belongs to you, and you can export or delete it at any time.

We offer three plans: Free ($0/month) with core features and generous limits, Pro ($49/month) for power users with higher upload limits, more shared links, and priority support, and Enterprise (custom pricing) for large organizations with dedicated support and custom integrations.

Yes! You can upgrade, downgrade, or cancel your plan at any time. If you upgrade mid-cycle, we will prorate the difference. There are no long-term contracts or cancellation fees.

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and can arrange invoicing for Enterprise customers. All payments are processed securely through industry-standard payment processors.

All plans include email support with 24-hour response time. Professional plans get priority support, and Enterprise plans include a dedicated account manager, phone support, and SLA guarantees.

Yes! We provide video tutorials, documentation, and webinars for all users. Enterprise customers receive personalized onboarding sessions and custom training for their teams.

Contact our support team immediately via email ([email protected]) or phone. We monitor system performance 24/7 and typically resolve issues within hours. Enterprise customers have priority response times.

Yes! You can generate shareable links that give recipients access to dynamic charts, interactive tabs, and collapsible tables - no login required. You can also add your company logo for branded reports. Use your browser's Print function (Ctrl+P) to save as PDF if needed.

Currently, we support file imports from Primavera P6 and Microsoft Project. Enterprise customers can request custom integrations with other tools through our API.

Yes! You can export your project data at any time in standard formats (CSV, Excel). You own your data and have full control over it.